Thriving towards their mission of providing reliable, innovative, customer friendly financial services, utilizing cutting edge technology and focusing continuously on productivity improvement, Commercial Bank of Maldives has made a distinct mark in the Republic of Maldives banking operational standards while standing out for superlative service and technological superiority.
The Bank unveiled an all-new version of its e-Banking service offering exceptionally user-friendly menus and benchmark security and encryption features, the new e-Banking platform puts customers in control, and requires less intervention by the Bank.
Self registration, a customisable ‘My Profile’ feature that can accommodate a personalised image, self-addition and registration of payment recipients, customisable templates for payments, multiple payments via a single basket, a Quick Navigation menu that reduces key strokes and customisable viewing of transaction histories are among the exciting new features of the system.
Enhanced security features include 2-factor authentication for third party fund transfers; two-layer login; a virtual keypad; personalised security questions; password change and third party fund transfer alerts; and password encryption and verification via an advanced Hardware Security.
All users of the e-Banking service are provided 365 day customer support through the Bank’s Call Centre.
The new e-Banking platform was offered via mobile too and could be accessed via https://www.online.cbmmv.com/online
The Bank has also introduced a separate application to Account holders who have access to e- Banking service, via mobile devices. Clients who are keen to make the best out of the busy time schedules would welcome this new application as they could have the ease of accessing e-Banking services directly from the software application that resides in the mobile device, once it’s down loaded.
Clients could login to the application via the user credentials issued for the web application and could enjoy almost all the functions available under e-Banking web application including Bill payments, Credit card management, Fund transfers. Inquires on Account details, Fixed deposits & Loan are also included in the menu offered. ATM & Branch locator, Exchange rates & Interest rates are the new value additions to the downloadable application and branch expects that those would meet most of the user requirements.